Your Independent HR Experts

Instinct HR

Meet Darren

our people expert

Meet Darren Jones, a dynamic HR professional (MCIPD), coach, and mentor with a proven track record of success.

With extensive experience spanning private and public sectors, Darren is a versatile leader with a wealth of knowledge across a range of industries. He specialises in pharmacy, healthcare, retail, supply chain, manufacturing, local government, higher education, and non-profit organisations. 

Meet Adele

Our Operations expert

Meet Adele, our HR Operations Manager with an impressive 36 years of commercial experience in the retail and pharmacy sectors.

With a passion for people leadership, operations management, and customer care, Adele brings a wealth of expertise to our team. She is a seasoned professional in managing teams, optimising operations, and delivering exceptional customer experiences.

Our Experience

Human Resources

Darren is a 21 years qualified Chartered Member of the CIPD (Level 7), with extensive experience across all HR disciplines.

He specialises in HR consultancy, business partnering, team building, leadership and management development.

Leadership Development

We have over 3 decades of commercial leadership experience, leading and developing large disparate teams in multiple sectors.

We design and deliver leadership development programmes for business leaders and management teams, and provide coaching support for HR teams.

Commercial Leadership

Starting out in retail management in 1985, Darren and Adele have extensive commercial leadership experience.

They have led and developed large disparate teams across multiple geographies in the public and private sectors, the local authority, higher education, and voluntary sectors.

Project & Change Management

Over 25 years of experience leading and delivering a diverse range of HR and systems projects across HR, pharmacy, retail, finance, local authority, and higher education.

Specialising in Lean, Six Sigma, and Agile methodologies, projects include digital transformation, HR shared services, SAP HR, recruitment services, pensions, payroll, and policy. 

What Our Clients Say

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Rob Spence
Managing Director

Darren flips HR on its head and with a sense of normal and tranquillity. He has helped Paragon to set solid foundations and is constantly helping with new ideas and fresh ways of thinking. I am sure with Darren by our side our business will continue to flourish.

Harmeet Singh
Managing Director

Axies Digital has been working with Instinct HR for months. Darren has been rock solid with our employment from contracts to building our company culture. Great value for money.

Hannah Panter

Darren easily understood the situation and provided advice and guidance that the board could use to make decisions. He spent time understanding us, so he could tailor the support he gave us.

We would recommend Darren to any organisation looking for a pragmatic and holistic HR resource. We hope to continue working with Darren as the charity moves forward.

David Hannath
Thinking Engineer

Darren demonstrated a keenness to learn new techniques, engaged fully and supported others in their learning. His desire to collaborate for a greater good was a testament to his character and to his business brand.”

Tim Grainger

Darren wrote and delivered four documents for us including our company handbook, Independent Contractor agreement and our Client Delivery agreement, all vital documents to our business – all delivered ahead of schedule, on budget (despite our changes), and completed to an exceptionally high degree. For any HR needs, Darren is our ‘go to’ – great work, thank you.

Kerry Broadley-Seaton

Darren’s HR service, advice and support for my small growing business has been proven invaluable. He’s provided much needed guidance for employee contracts and other supporting documents, equally well received is his advice which has made me reassess how I look at my business growth and direction for the future. Thank you

Daniel Dore
CEO & Founder

The service provided by Instinct HR is superb. It has alleviated all the effort of creating key HR documents and processes and also taken away any concerns or worries around compliance. Darren and his team are an extension of our company and provide a first class HR service. We would happily recommend their services.

Javinder Sing
Digital Marketing Consultant

Darren has a wealth of knowledge across all areas of people management and HR. But what sets him apart is his deep understanding of people within a business and how the different relationships should be managed and developed. I often find Darren’s advice and guidance easy to implement and he’s always on hand to support further too. Highly recommended and incredible value.

Dawn Coupe
Managing Director

Darren at Instinct HR has been a real amazing addition to our business, he has helped me with situations that I would have had a meltdown over. He approaches everything very calmly, has tonnes of information for you and is always pleasant to everyone. He helped us as a team pull together our values that the business now steers itself with and is the core underpinning of everything we do. Thanks for all your hard work on behalf of Equinox Consulting and here’s to many more years working together!

Our Values

We work hard to develop a deep understanding of you, your business and your team, so we can give you the tailored support you need, developing a people strategy and culture to help grow your business. We live and work with our values as our guide. This is who we am, and how we show up.



Everything we do starts and ends here. Fairness and equality are at our core. We will help you develop a people-centric business



Our strong moral principles have honesty, trustworthiness, and kindness at their core. We are always true our my word



We are always true to ourselves, living by our values and principles, being genuine and authentic at all times



Building a deep understanding of our clients and their teams is fundamental, created by a strong bond based on mutual respect and trust

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